Drs Mental Hth Wkg Grp Report
caring for doctors by doctors since 1869

Doctors' Mental Health Working Group Report and Recommendations

dated 29 May, 1997

TABLE OF CONTENTS

EXECUTIVE SUMMARY
TERMS OF REFERENCE
    Background
    Aims
    Strategies and Goals
MEMBERSHIP
PREAMBLE
    Extent of the problem
    Who is affected?
    What are the likely consequences of these problems?
    What are the impediments to addressing these problems?
    Who are these recommendations for?
    Overall Aims of the Recommendations
RECOMMENDATIONS
    One: Ongoing Review of Issues Affecting Doctors' Mental Health
    Two: Preventative Strategies
    Three: Early Intervention
    Four: Optimal Management of Mental Health Problems, Psychiatric Disorders, Inappropriate Behaviour and Associated Problems
    Five: Postvention
REFERENCES

EXECUTIVE SUMMARY

The Doctors' Mental Health Working Group was chaired by Prof Beverley Raphael, Director, Centre for Mental Health. The Working Group was a joint initiative of the NSW Health Department and the Australian Medical Association (NSW Branch), and met on seven occasions from June 1996 to February 1997.

The Working Group was convened in response to specific concern at the then recent suicides of a number of doctors, and more general concern about the levels of unrecognised and untreated stress and mental illness in doctors.

Although there is relatively little data available on the subject of Doctors' Mental Health, the existing data supports substantially higher suicide rates in doctors compared with other professional groups. Significant rates of substance abuse and dependence among doctors are also consistently reported, but very little information about other psychiatric illness in doctors is available.

Nonetheless the Working Group found that unrecognised and untreated stress and mental disorders in doctors have significant impacts on the doctor, his family, colleagues, patients and society as a whole. These impacts will at best impair the ability of the doctor to function optimally, and at worst have tragic consequences.

A range of impediments to addressing the problem of doctors' mental health were identified by the Working Group, ranging from difficulty in recognising that a doctor may be experiencing stress or mental problems through to the absence of readily identifiable pathways to appropriate treatment services.

The recommendations of the Working Group reflect both the identified problems and the impediments to addressing these problems. The Working Group has recognised that developing a comprehensive approach will necessitate an ongoing process. Consequently, central to the recommendations is the formation of a Standing Committee to oversee and promote developments in the sphere of doctors' mental health.

The major focus of the recommendations is on prevention and early intervention, and is aimed at encouraging doctors and medical students to develop strategies and work-practices that will ameliorate the stresses associated with medical practice. Emphasis is placed on doctors being aware that they are at risk from stress and mental problems, and that they have a responsibility to "look out" for both themselves and their colleagues, and to seek appropriate professional care as patients.

The Working Group has also recommended that it is crucial that clear systems of referral, treatment and rehabilitation for doctors with mental health problems or difficulties be developed, and acknowledges the importance of postvention programs to minimise the impact of a doctors' impairment.

It needs to be noted that the considerations and recommendations of the Doctors' Mental Health Working Group are part of a broader evolutionary process in which more attention is being given to doctors' mental health by a range of bodies, such as registration boards, health departments, employers and medical defence organisations. The Doctors' Mental Health Working Group wishes to ensure that this momentum is maintained, and that emphasis continues to be placed on achieving the best outcome for doctors in terms of minimising the deleterious impacts of stress and mental disorders on doctors and the community.

It is noted that there are also likely to be similar matters of relevance to other health professionals, and the Doctors' Mental Health Working Group would wish to see the similar staged development of processes to address issues with these groups as appropriate.

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TERMS OF REFERENCE

Background

Recent suicides and the stresses faced by doctors in their professional and personal lives have lead to recognition of the need to address the mental health of doctors, and to develop prevention and care programs. The Impaired Registrant Program and the Doctors' Health Advisory Service both provide ample evidence of the frequency with which mental health problems and substance abuse affect doctors' personal lives and functioning.

Aims

To review available evidence and practice with respect to the mental health issues affecting the medical profession, the factors which contribute to these and the strategies for effective prevention and management.

Strategies and Goals

  1. To review available scientific literature on mental health issues affecting medical professionals with particular emphasis on Australian doctors and including factors which increase risk of problems or offer protection.
  2. To review reported and actual services and interventions offered to medical practitioners for mental health and related problems, and to examine evidence for their effectiveness.
  3. To identify high quality and appropriate organisational, educational and specific intervention programs aimed at preventing mental health problems for doctors, providing early and effective intervention, and where necessary, ongoing care.
  4. To specifically address suicide and suicidal behaviours amongst medical professionals and to recommend prevention strategies.
  5. To examine and describe barriers to and resources required for, the most feasible and acceptable strategies.
  6. To make specific recommendations and describe appropriate strategies for their implementation so as to achieve optimal mental health outcomes for medical professionals.
  7. To consult widely during this process.
  8. To provide through the above processes a model which may be extended to the development of strategies for other health professionals.

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MEMBERSHIP

Chairperson:

Professor Beverley Raphael
Director, Centre for Mental Health
NSW Health Department

Representative Members / Organisations:

President, Doctors' Health Advisory Service (DHAS) (NSW)
Medical Secretary, Medical Student Representative & Psychiatry Interest Group, NSW Branch, Australian Medical Association
Registrar, Deputy Registrar & Dr Tony Williams (Chairman, Health Committee), NSW Medical Board
Mrs Mary Doughty, Social Worker, Medical Benevolent Association of NSW
Centre for Mental Health, NSW Health Department
Department of Psychological Medicine, Royal North Shore Hospital
Welfare of Anaesthetists Group
Resident Medical Officers' Association, Royal Prince Alfred Hospital
Resident Medical Officers' Association, Gosford Hospital
Chairman, Committee for Physician Training, Royal Australian College of Physicians
Resident Medical Officers' Association, Westmead Hospital
Director, Clinical Services, Concord Hospital
Department of Psychiatry, St Vincents Hospital
Academic General Practitioner, NSW Postgraduate Medical Council

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PREAMBLE

The Doctors' Mental Health Working Group arose out of increasing concern at the recent suicides of a number of doctors. While there has been no single causative factor identified, it was acknowledged that unrecognised and untreated stress and illness in doctors is likely to be contributing to these tragic incidents. Thus the brief of the working party was to examine mental health issues in doctors, and make recommendations about reducing the morbidity and mortality secondary to stress and mental illness.

Extent of the problem

There is a relative paucity of hard data on the extent of the problem. There is no means of identifying all deaths by suicide in NSW, and all interstate and overseas studies have the significant methodological limitations common to all attempts to identify the "true" suicide rate (it is commonly assumed that the "official" suicide rates identify only a proportion of actual suicides, and that other deaths such as single car accidents, accidental overdoses, death by misadventure etc may in fact contain suicide deaths). In doctors this may be compounded by misrepresentation on the death certificate to avoid embarrassment1. Nonetheless some features of studies of suicide in doctors are common and concerning: all report a substantially higher rate of suicide for doctors compared to both the general population and to other professionals. This increase in relative risk is even more marked for female doctors, ranging from 2.5-5.7 times age-matched standards (relative risk for male doctors was 1.1-3.4)1-3. Determining the rate of suicide in medical students is fraught with similar problems, with a tendency for universities to acknowledge only those suicides occurring on-campus or during the academic year4.

According to the NSW Medical Board there have been 21 known suicides of doctors since 1992, with three of these in the past few months5. Assuming 22,000 registered doctors, this very crudely equates to a rate of 19.1/100,000 p.a. (compared with a NSW community rate of 12/100,000)6. However anecdotal evidence supports a considerably higher rate of suicide, with at least nine Anaesthetic registrars and specialists thought to have suicided in the past 4 years (Australia wide)7.

Interestingly, data concerning other aspects of doctors' mental health are equally thin. The majority of studies has focused on rates of substance abuse, but are characterised by relatively low rates of response and self reporting. However trends emerge, the most significant of which is that benzodiazepine and opioid abuse and dependence are more prevalent than in non medical peers8. The extent of reported lifetime alcohol abuse or dependence varied from 2-13%8-11. American studies support a considerable rate of alcohol and other substance abuse in doctors, with one study finding that 11 % used benzodiazepines and 17.6% minor opiates in the past year10. Of note is that a significant proportion of benzodiazepine and prescription opiate use was found to begin in residency, and was associated with self-prescription8.

In terms of psychiatric disorders very little information is available, but the rate reported by bodies such as impaired registrants panels of American Medical Boards (1-3% of registered doctors) is a fraction of the expected rates derived from epidemiological data10. The proportion is even less in NSW, with just over 100/22,000 (about 0.5%) of NSW doctors being on the NSW Medical Board's impaired registrants panel5. This would suggest either that doctors enjoy exceptional mental health or that substantial numbers of unwell doctors are unrecognised. In support of the latter are consistent reports of doctors experiencing one-year prevalence rates of depression in the order of 13-20%, and anxiety of up to 30%11,14.

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Who is affected?

All doctors are at risk of developing a stress-related disorder or psychiatric illness (as is the whole population). The grain of the existing studies is insufficiently fine to give detailed pictures of high risk predictors. However some trends have emerged, notably that the increase in the relative risk of suicide is greater for female doctors than for male doctors, such that the gender difference in actual suicide rates seen in the general population is not apparent in doctors1,3,12. It has also been suggested that young doctors (particularly resident medical officers), anaesthetists, rural doctors and doctors placed on conditional registration by a Medical Board have a relatively higher risk of suicide, but there are very few studies to support this1,2,13.

Factors which have been suggested to be associated with increased stress in doctors include sitting higher exams, involvement in emergency medicine and other acute medical environments (eg neonatal intensive care), juggling career and family commitments (especially for women), overwork and tiredness, having a non-English speaking background, physical illness, working in authoritarian hierarchies intolerant of perceived "weakness or failure" and "stress in the system" (eg shrinking funds, poor morale)14. Other factors contributing to high levels of stress in doctors may be the increasing emphasis on efficiency, increasing requirements for formalised accountability, increasing threats of litigation, decreasing cohesiveness (sense of guildship), decreased long term unhurried relationships with individual patients, perceptions of a decline in the status of medicine and increasing emphasis on patients "rights" and uncertainty about the future career options (eg restrictions on provider numbers). Pre-existing substance abuse or other psychiatric disorders are also considered to be risk factors8,9.

Further contributors, which may also act as precipitants for acts of self-harm, include general life stressors such as marriage break-up or financial difficulties, and stressors peculiar to medicine such as failing exams or being involved in a medical catastrophe (such as the death of a patient under anaesthetic).

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What are the likely consequences of these problems?

For the doctor

High levels of stress with inadequate means of coping will reduce the capacity of the doctor to enjoy his or her work and life. They are likely to lead to an increased risk of mental disorder, which if untreated or unrecognised, will at best impair the doctor's ability to function optimally, and at worst lead to suicide. Attempts at self diagnosis and self medication may further complicate matters.

For patients

The consequences can range from none, to mild (a lack of courtesy or poor communication from a stressed doctor), moderate (a decrease in the patient's faith and trust in the doctor) or severe (an error in diagnosis or treatment which could lead to the death of the patient). Changes in the doctor- patient relationship (such as the patient assuming a caring role for the doctor) may lead to boundary violations which will further impair the ability of the doctor to provide optimal care to his patients.

For colleagues

A doctor affected by stress or mental illness may lead to an increase in the levels of stress experienced by colleagues. While most doctors affected by stress will continue to function at a level sufficient not to impact on their professional duties, some will not be able to do so. At a minimum there may be an increased workload, as the affected doctor is unable to cope with his own work. There will be conflict between the requirement to ensure that patients are receiving safe, effective and accepted treatment and reluctance to address the problem of an unwell colleague. At worst there will be a need to attempt to rectify the errors of the affected doctor, either directly or through disciplinary or legal redress.

For family

The consequences for the family of a doctor affected by stress and mental disorder can range from mild to catastrophic, and involve a whole range of psychological, social, physical and financial sequelae, from abuse, through neglect, to penury.

For society

The failure to recognise and respond appropriately to impairment in doctors may lead to a decreased trust of doctors, a decline in the reputation of the medical profession, a decrease in the morale of the medical profession, an increasing cost of medical care, and a perpetuation of the stigma associated with mental illness as it is denied to be a problem by the very profession charged with treating it.

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What are the impediments to addressing these problems?

Recognition

Doctors may be particularly at risk of not having a problem picked up early, through denial and concealment of the problem, self diagnosis and treatment, and the reluctance of colleagues to suggest one of their peers may be unwell. As Chambers and Belcher wrote: "[a doctor's] self image as a powerful, scientific and objective individual has worked strongly against the development of any truly effective peer support system"10. This may be particularly true of depression and substance abuse, in which diminished insight can be a feature of the disorders.

Personality factors

Personality characteristics of doctors which may be protective and advantageous under many conditions may also contribute to both a lack of recognition of problems, and difficulty in seeking and accepting treatment. Descriptors such as high achieving, driven, obsessional, competitive, seeking approval, deferring gratification and being self contained apply to many successful persons, but equally can lead to reluctance to accept personal difficulties. Doctors are also in a powerful position to routinely direct and exert control over their patients; it is difficult to shift from this position to one of realising and accepting that the impaired doctor needs direction and control from other doctors.

Professional Responsibilities

Admitting to the need for, and accepting help, may be seen as a failure of professional responsibilities towards patients. This in turn is likely to reduce the self-esteem of a doctor who may derive much of his self worth from his professional activities and status.

Treatment and Management

There are few formal pathways by which doctors can access help, and those that exist are little known by doctors. Furthermore, there is an absence of knowledge and expertise about how these problems in doctors are best managed, and treating doctors are often poorly skilled and uncomfortable in helping other doctors. This applies to all aspects of doctors' health, but is particularly true of mental health care15,16.

Cost / Financial

As with the general community, loss of income and the cost of the long term treatments necessary are substantial disincentives to individual doctors seeking treatment. Particular concerns for doctors include the lack of ability of most medical practices to generate income without a functioning doctor seeing patients, the need to employ locums and the risk of absence resulting in a diminishing of practice goodwill. Institutions similarly will be concerned about the costs of extended sick and stress leave, and of providing locum services.

Lack of trust

Doctors may fear breaches of confidentiality, with a fear that dissemination of the fact they are suffering from mental illness or stress may result in automatic disqualification of their ability to practice, with a resulting loss of livelihood and dignity.

Stigma

Doctors are not immune from participating in society's stigmatisation, and indeed may be more stigmatising, of those with mental illness and towards mental health and psychiatric treatments. A lack of belief in, and knowledge about, effective psychiatric treatments contributes to this fear of personal stigmatisation should treatment for a mental disorder be sought. Ironically, delaying treatment of mental illness in doctors may reinforce this stigma, as the manifestations of the mental illness may become more severe the longer it is left untreated.

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Who are these recommendations for?

While many of the following recommendations will be germane to all doctors, the main focus is the hospital doctor, as most of the deliberations of the Working Group have considered problems at an undergraduate and recent post-graduate level. Clearly other groups of doctors, such as career medical officers, isolated and solo practitioners and doctors from non-English speaking backgrounds, have stresses and constraints particular to their circumstances, and further consideration of these is warranted.

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Overall Aims of the Recommendations

To promote and protect the mental health of all doctors and medical students, and at the same time ensure that optimal treatment is provided to the people of NSW, by ensuring that doctors' capacities are not impaired by mental health problems or disorders. It is recognised that there are two distinct but intertwined themes, which are that of preventing and ameliorating doctors' stress and mental disorders, and that of protecting patients, families and staff from the adverse impacts of unchecked mental illness in doctors.

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RECOMMENDATIONS

One: Ongoing Review of Issues Affecting Doctors' Mental Health.

Background:

It is clear that the there are complex sets of factors which adversely impact on doctors' mental health, and that addressing these problems will require a sustained and concerted effort.

There is a paucity of factual information concerning the mental health of doctors, although notably Hume and Wilhelm17 have provided a useful base of knowledge concerning stress in NSW interns. If a sufficiently wide network of reporting is established, it should be possible to gather at least suicide statistics for doctors and medical students. Other data could usefully be gathered, such as the incidence of impaired registrants, the efficacy of current treatment programs for impaired registrants, the number of referrals to the Doctors' Health Advisory Service (DHAS), the numbers of staff not completing contracts, "exit polls" of staff to identify sources of stress, the rates of mental illness and non-completion of studies by medical students and, perhaps, the sponsoring of formal research in this area. An example is the comprehensive prospective study of stress in medical students and interns due to commence next year to be undertaken by Dr Simon Willcock and colleagues18.

At the very least there needs to be a body that can review and monitor the recommendations made by the Working Group. Membership should be as broad as possible, within the constraints of workability. Possible members could include representatives of the DHAS (NSW), Australian Medical Association (AMA), Postgraduate Medical Council, specialist colleges, Doctors' Reform Society, Medical Registration Board, Medical Benevolent Association, medical defence organisations, NSW Health Department, university medical schools, undergraduates and the Health Care Complaints Commission. Roles should include data gathering, reviewing recommendations, monitoring research and developments in this area, acting as a coordinating and information resource for professional bodies and individuals, and liaising with interstate and overseas professional bodies engaged in similar tasks. It is suggested that this committee would meet perhaps twice a year, and given the large number of members, have a smaller active executive body which would be responsible for carrying out the day to day activities of the committee. It is to be hoped that similar committees would be established in all Australian states, as many of the issues need addressing at a National rather than a State level, and a coordinated approach is desirable.

Recommendations:

1.1 That a Doctors' Mental Health Standing Committee be formed to oversee and promote developments in the sphere of doctors' mental health.
1.2 That efforts be made by the relevant bodies to improve the quality and quantity of data concerning doctors' mental health.
1.3 That research be encouraged into the aetiology, prevention and management of stress and mental illness as experienced by doctors, and also into the promotion of doctors' mental health.

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Two: Preventative Strategies

Background:

The importance of preventative strategies as a cost-effective and humane approach to public health issues is now well recognised. In line with this the Doctors' Mental Health Working Group believes that the main emphasis should be on developing and implementing strategies that will promote the health and well-being of doctors and minimise the factors putatively thought to contribute to mental health problems and disorders.

Recommendations:

2.1    All professional doctors' groups should have documented policies which:

2.1.1 encourage doctors to have, and regularly consult with, their own general practitioner;
2.1.2 encourage doctors not to prescribe for themselves or their families, particularly psychotropic medications such as sedatives, analgesics or anti-depressants;
2.1.3 encourage doctors to look after their own health by taking sensible measures, such as having regular leave and maintaining reasonable working hours;
2.1.4 encourage doctors to learn strategies of self care, and stress and crisis management, from medical student days onwards;
2.1.5 encourage doctors to both address their own mental health issues, and to take responsibility for their medical colleagues, taking into account the recommendations in this document;
2.1.6 consider the formation of "grievance committees" within the professional group, with power to address perceived abuses 1 mistreatment of doctors.

2.2    Specialty Colleges should:

2.2.1 develop formal systems of support for trainees, preferably along the lines of a respected mentor not directly involved with supervision of the individual trainee. Ideally the mentor would have few trainees and would be available for the full four or five years of the training program;
2.2.2 participate in the promotion of the mental welfare of trainees, including those who fail the examination process;
2.2.3 promote acceptance that stress management is a skill required by medical professionals;
2.2.4 re-examine the philosophy underlying college training and examination processes, with a view to minimising any unnecessary stresses associated with current practices;

2.3    Area Health Services should:

2.3.1 acknowledge the existence of high levels of stress among medical employees, and the difficulties outlined above in medical employees seeking and receiving appropriate medical and psychological treatment;
2.3.2 acknowledge that many current work practices routinely expected of doctors would not be tolerated by other health professional groups, and attempt to bring doctors work conditions into line with that of other health professionals;
2.3.3 acknowledge its responsibility for ensuring that the Postgraduate Medical Council accreditation guidelines promoting the physical and mental health of individual doctors are met without exception;
2.3.4 re-examine Area practices which may be contributing to the generation of stress;
2.3.5 develop formal provisions to aid medical staff to cope with stress;
2.3.6 in particular, make locum provision for the taking of recreational, stress and sick leave by medical staff. This is a matter of priority;
2.3.7 make explicit recognition that role transitions involving increases in responsibilities, such as from medical student to intern, are associated with a sudden increase in stress;
2.3.8 develop clear lines of responsibility for every Intern and RMO position in order to minimise the stress noted in 2.3.7;
2.3.9 consider participation in a "Healthy Hospital" scheme, with an emphasis on staff mental health;
2.3.10 be subject to regular appraisals concerning its performance in addressing these issues by the Medical Staff Councils (representing senior medical staff) and the General Clinical Training Committee or equivalents (representing junior medical staff). It is anticipated that these appraisals would be forwarded to the proposed Doctors' Mental Health Standing Committee.

2.4    Undergraduate courses should:

2.4.1 provide training in stress management and coping skills to all undergraduates;
2.4.2 provide training in "life skills", emphasising the importance of developing and maintaining interests outside of medicine;
2.4.3 include educational programs aimed at promoting doctors and medical students mental health. This should include both didactic and participatory (practical) components, and to be part of a consistent theme running through the entire undergraduate course, rather than being in a discrete block. Topics which should be covered include examination of:
concepts of doctors' mental health and self care
stress and its relationship to mental illness
the unfair and unnecessary stigma surrounding mental illness, and improving the profile of psychiatry as possessing effective tools to treat mental illness
substance abuse by medical students and doctors
the dangers of self prescribing
issues relevant to the recognition of mental illness in colleagues, and what to do about it
political and social matters directly affecting doctors, such as the Medicare system, alternative health funding systems, state vs federal funding and responsibilities, means of influencing these matters and likely future scenarios for medicine (as a means of understanding some of the non-clinical variables which will significantly affect medical practice)
financial guidance and small business management training from neutral sources
2.4.4 recommendations 2.4.1-2.4.3 need to be taught as "part of being a doctor" rather than being seen as something 'extracurricular', otherwise medical students will not take them seriously;
2.4.5 develop a mentor system, particularly once the student enters the Clinical School. Each student needs to be able to choose their own mentor from a pool of clinicians to whom they are exposed in the course of training (but each student should be encouraged to choose a mentor from the pool). Mentors must have specific training for this role, and education workshops should be provided for potential mentors, perhaps in conjunction with the AMA and relevant professional colleges;
2.4.6 review medical student selection procedures: attempting to employ specific selection procedures to identify those at higher risk of developing a stress-related or psychiatric illness is not likely to be a fruitful exercise, as currently there are no accepted means of accurately doing so. At the time of selection, an education package realistically describing the likely future lifestyle of doctors should be provided.

2.5    Intern and resident programs.

The Area Health Service, through the Directors of Clinical Training and the Hospital Administration, should ensure compliance with these recommendations.

All Intern and resident programs should:

2.5.1 provide training in stress management and coping skills;
2.5.2 provide training in "life skills", emphasising the importance of developing and maintaining interests outside of medicine;
2.5.3 provide educational programs reaffirming:
the need for self care
the importance of maintaining physical health
the importance of having regular holidays
the relevance of substance abuse by medical students and doctors
the dangers of self prescribing.
the need to be aware of signs and symptoms of mental illness in selves and colleagues
2.5.4 encourage RMOs to seek independent financial guidance;
2.5.5 organise seminars on career guidance and planning;
2.5.6 improve the current work environment by whatever means possible.

This must include:

developing effective complaint / arbitration mechanisms for the resolution of grievances

This should include:

provision in the system for locum staff to cover absences (for recreational and sick leave). One possibility could be the development of 'flying squads' to provide locum medical services (say Area wide) for emergency absences
providing beds for overnight stays if required after long shifts
improving the Intern and RMO environment by providing attractive and functional RMO quarters
encouraging peer supports by means such as RMO social activities

This may include:

industrial responses such as limiting the hours an RMO may work or be on call in a given period - eg per shift/week/month (analogous to restrictions placed on pilots or bus drivers)
2.5.7 develop formalised support systems for interns and RMOs. These may be mentor programs similar to those commenced at medical school, or "Buddy" systems, in which Interns and RMOs are paired with peers or slightly more experienced medical staff. Combination or other models may also be appropriate;
2.5.8 schedule regular sessions to discuss stresses experienced by Interns and RMOs, and the promotion of coping strategies to deal with these stresses. These sessions should be mandatory and protected (eg by being held off-site). There needs to be an identified and experienced person available for Interns and RMOs to contact after sessions for "post-vention" to allow issues raised in these sessions to be dealt with.

2.6    Registrars and specially trainee programs

The Director of Training is responsible for ensuring that registrars and specially trainees are provided with education programs, career guidance, financial guidance and effective complaint / arbitration mechanisms.

2.6.1 all recommendations concerning Interns and RMOs apply to registrars and specially trainees;
2.6.2 career guidance should be actively promoted. There needs to be more information available about training requirements, expected lifestyle, employment prospects, expected remuneration, foreseeable changes in practice and other relevant factors. This will be even more important as the pressure for training places increases (due to measures such as limiting provider numbers);
2.6.3 registrar selection procedures should be reviewed: although all selection procedures are fraught with difficulties, it may be that attempts at "matching" an RMO's interests, personality traits, coping styles and lifestyle concerns with particular career options (without wishing to promote stereotyping!) may serve to reduce the potential for stress;
2.6.4 medical administrators should be educated about the stresses engendered by the higher examination process, and be sensitive to the needs of registrars preparing for and sitting such examinations;
2.6.5 medical administrators should be encouraged to provide support services in the event of failure such as encouraging "mental health days" or debriefing. However a real concern is the high failure rate of specialist examinations, given the general calibre of the trainees. It would seem there may be defects in the exam preparation and/or examination process, to justify such a failure rate;
2.6.6 mentors and supervisors need to be aware of the above pressures, and sympathetic to them. They ideally should have experienced these pressures first hand and be fully qualified and practising doctors, who have undergone further training in mentorship;

2.7    Career medical officers, unstreamed residents and other registrars

This group is likely to increase in size and complexity in the near future and is at risk of failing between existing training structures.

2.7.1 the Area Health Service should be responsible for appointing a Professional Support Director for all other categories of non-specialist medical staff in each of its institutions, with similar responsibilities for education, mentorship and advocacy as the Director of Clinical Training has for interns, residents and training registrars.

2.8    Fully qualified specialist and general practitioners not otherwise addressed

This group includes many isolated solo practitioners who may or may not belong to active professional doctors' groups

2.8.1 doctors mental health issues should be included as topics in continuing medical education programs;
2.8.2 professional doctors' groups should make efforts to contact and support those isolated and solo practitioners who currently do not have the support of professional bodies.

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Three: Early Intervention

Background:

In order to maximise positive outcomes for doctors, their families and patients, it is vital that mental health issues are identified and treated at the earliest opportunity. It is hoped that by establishing a climate of openness, promoting discussion of doctors' mental health issues and developing known and accepted pathways for accessing mental health care, early detection and intervention will be facilitated. The importance of early intervention has been emphasised by Wilhelm et al., (1997) particularly in light of the NSW Medical Board's emphasis on support and rehabilitation of doctors16,19.

Recommendations:

3.1    All professional doctors' groups should:

3.1.1 encourage all institutions and professional groups to adopt consistent strategies and protocols on dealing with impaired doctors. These should include the development of formal policies for investigating and managing psychiatric illness or inappropriate behaviour;
3.1.2 emphasise that every doctor has the "right to be a patient" and to be a healthy doctor;
3.1.3 ensure that all doctors are aware of the NSW Medical Board's non- punitive approach to the issue of impaired doctors, and its emphasis on support and rehabilitation;
3.1.4 facilitate education programs highlighting the value of early recognition and treatment of common conditions such as depression and substance abuse, and potential pathways to access appropriate treatments.

3.2    Specialty Colleges should:

3.2.1 develop, within the next 12 months, formal provisions to manage identified and suspected mental illness in trainees. It is anticipated that the proposed Doctors Mental Health Standing Committee would be willing to aid in the development of such provisions.

3.3    Area Health Services should:

3.3.1 develop, within the next 12 months, formal provisions to manage identified and suspected mental illness in medical staff. In this regard provision for "out of area" treatment should be formalised to maintain confidentiality. It is anticipated that the proposed Doctors Mental Health Standing Committee would be willing to aid in the development of such provisions.

3.4    Undergraduate courses should:

3.4.1 identify a "key" staff member at each clinical and university site to whom students can go for help, and who has responsibility for the mental welfare of the students. This person should receive appropriate training, and be respected by and accessible to the students;
3.4.2 reinforce that academics, while being primarily responsible for the development of clinical expertise in their students, need to be aware of the possibility that a student may not be coping or is mentally ill. If such an event is recognised the academic is obliged to contact the key person mentioned above and formulate a plan to address the problem;
3.4.3 develop, within the next 12 months, formal provisions to manage identified and suspected mental illness in medical students. In this regard provision for "out of area" treatment should be formalised to maintain confidentiality. It is anticipated that the proposed Doctors Mental Health Standing Committee would be willing to aid in the development of such provisions.

3.5    Intern, RMO and Registrar programs should:

3.5.1 provide education concerning the signs and symptoms of mental illness and substance abuse in doctors;
3.5.2 provide education concerning the doctor's role in "looking out for colleagues";
3.5.3 in order to normalise the idea that it is normal to experience stress in these conditions, incorporate discussion of each individual RMO's ability to recognise and deal with stress into the regular term assessment of the RMO's performance.

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Four: Optimal Management of Mental Health Problems, Psychiatric Disorders, Inappropriate Behaviour and Associated Problems

Background:

Mental illness affects at least one in five of the population. Doctors are not immune from developing mental illness, or from the effects of stress. It is critically important that Professional bodies develop a culture of acceptance and recognition of mental health problems and disorders as they relate to doctors' lives. In order for optimal management to be ensured, four conditions are necessary:

  1. That the problem is recognised;
  2. That the doctor, his colleagues and his family be aware of, and have access to appropriate referral pathways;
  3. That the doctor, his colleagues and his family be aware of, and have access to, appropriate treatment services;
  4. That rehabilitation services are available.

All doctors should have the right to "patient-hood" and to receive appropriate up-to-date and skilled assessment and treatment, as well as family support. It is important that consultations between doctors be formalised, so that a doctor seeking help is treated as a patient in the framework of a traditional "doctor-patient" relationship, and "corridor consultations" are discouraged. It should be noted that it is often difficult for a doctor to assume the role of a patient, and similarly special skills are required to treat a colleague as a patient. The psychiatrists, and other specialised mental health professionals, have a particular responsibility to ensure that doctors who suffer from the effects of stress or mental illness are afforded the best possible care16.

Recommendations:

4.1    Recognition

4.1.1 Doctors should have training in early recognition of signs and symptoms of stress and psychiatric illness. This is addressed largely in the recommendations concerning prevention and early intervention;
4.1.2 Doctors have a responsibility to regularly consider their own behaviour and emotions, and seek help if they suspect that stress or mental illness may be affecting their functioning;

4.3    Treatment Services

4.3.1 An expanded and formalised role is envisaged for the Doctors' Health Advisory Service, with the provision of full time services, and input from the relevant professional bodies, while continuing to maintain absolute confidentiality. As is current practice, it would continue not to refer directly to the Medical Board, but instead refer back to the original referring body or person, who then has the responsibility of referring to the NSW Medical Board if necessary. A means of increasing the accountability of the Doctors' Health Advisory Service while maintaining strict confidentiality needs to be devised. The activities of an expanded Doctors' Health Advisory Service would require development and funding from a broader base than it currently has;
4.3.2 Consideration needs to be given to developing formal networks of doctors, specifically psychiatrists who are skilled in treating other doctors. It should also be noted that doctors may at times be treated by other mental health professionals, for instance clinical psychologists or social workers. This network will need to be subject to rigorous quality assurance, with properly established assessment criteria, treatment regimes and outcome measures;
4.3.3 Doctors should be identified in both formal and informal networks. The ethos must be to ensure that access to proactive specialised mental health assistance should be encouraged;
4.3.4 As the most serious problems will generally involve psychiatric or substance abuse problems, the specialty of Psychiatry needs to acknowledge that it has a particular responsibility in this area. This expertise should be harnessed, honed and disseminated. The Royal Australian and New Zealand College of Psychiatrists will be approached to form a Doctors' Mental Health Committee, to study the problem, offer advice and train a pool of psychiatrists to assess and treat doctors.

4.4    Rehabilitation

4.4.1 Consideration should be given to the establishment of a universal Income Protection Insurance scheme for doctors. In the event of stress leave or disciplinary action, funds would be available to support the doctor and his or her family. This may be something in which the Medical Benevolent Association should be involved;
4.4.2 Area Health Services should make provision for the modification of work environment for those with chronic illnesses (rehabilitation posts);
4.4.3 Professional bodies should consider establishing posts, within their own area of expertise, which would allow their members who are impaired to participate in rehabilitation;
4.4.4 Supervision and monitoring of a doctor who has become impaired through mental illness should continue to be the responsibility of the NSW Medical Board. The NSW Medical Board is to be commended and encouraged for its enlightened views that promote active recovery and rehabilitation;
4.4.5 Some, but very few, psychiatric illnesses will preclude return to active practice. This needs to be acknowledged by the profession, and colleagues who are so affected need to be supported in their illness and not be abandoned. However this support must not extend to ignoring or actively colluding with doctors who are unable to safely practice.

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Five: Postvention

Stress and mental illness affecting doctors is likely to have adverse impacts for the families of the affected doctors. The critical importance of access to specialised and appropriate help for marital problems, parenting and family difficulties should be acknowledged.

5.1 If the doctor requires care, supportive programs should also be offered in an outreach manner to the family, particularly the doctor's partner or spouse, but also children. The special aspects of support available through social work, social welfare and the Medical Benevolent Association links, as well as the skills offered by clinical psychologists and other health professionals, should be encompassed;
5.2 Should suicide occur as a consequence of a doctor's illness or disability, it is critical that all appropriate postvention programs are available for the spouse or partner, children and other family members, and where appropriate, colleagues and friends;
5.3 Provision should be made for debriefing and support for doctors who refer their colleagues for mental health care: referring a colleague for mental health care can sometimes be very traumatic, particularly if the colleague is behaviourally disturbed or has diminished insight;
5.4 Each program referred to in recommendation 4.2.2 has a responsibility to follow up on each referral, and ensure that a suitable resolution of the issue has been reached. It is considered essential to promotion of optimal mental health in doctors that each referral is confidentially reviewed and seen as an opportunity for learning and teaching;

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REFERENCES

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  2. Richings J, Khara G, McDowel M: Suicide in Young Doctors. Br J Psych 1986,149, 475-478,
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  11. Chambers R, Belcher J: Comparison of the health and lifestyle of General Practitioners and teachers. Br J Gen Pract 1993; 43, 378-382
  12. Seagroatt V, Rooney C: Suicide in doctors (letter) BMJ pp 447, 307, 14 Augustl993
  13. Shore J: The Oregon Experience With Impaired Physicians on Probation. An eight year follow up. JAMA 1987, 257, 2931-2934.
  14. Hsu K, Marshall V: Prevalence of Depression and Distress in a Large Sample of Canadian Residents, Interns and Fellows. Am J Psych 1987, 12, 1561 - 1566
  15. Voelker R: Finding Effective Treatment for Impaired physicians. JAMA 1994 272,1238
  16. Wilhelm K, Diamond M, Williams T: Roles for consultant psychiatrists in prevention and treatment of impaired doctors. Advances in Psychiatric Treatment, 1997 (in press)
  17. Hume F, Wilhelm K: Career choice and experience of distress amongst interns: a survey of New South Wales internship 1987-90. Australian and New Zealand of Psychiatry 1994; 28: 319-327
  18. Willcock S et a]., 1996 Personal communication
  19. Williams T: "The Impaired Medical Practitioner - The NSW Medical Board's Response". Paper presented at the Royal Australian and New Zealand College of Psychiatrists Annual conference, 1995

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Copyright © 1998-2004.
Medical Benevolent Association of New South Wales. All rights reserved.

Citation suggestion: Medical Benevolent Association of NSW, Doctors Mental Health Working Group Report & Recommendations (http://www.dmh.org.au/dmh/dmhwg.htm) [date accessed]

Last revised: 01 September 2004 12:57